Changing your password

If you know your current password and just want a new one, change it from inside HIVE. This is the everyday path.

1. Open Settings from your profile menu (top-right).

2. Go to the Security tab.

3. Enter your current password, then your new one twice.

4. Save.

Your new password has to meet the same requirements as everywhere else in HIVE. The checklist under the field ticks each line off as you type, and Update Password stays inactive until they’re all met - Passwords match included. See What your password needs.

Your current password isn’t checked against that list. Only the new one is, so a password you’ve had for a while keeps working until you replace it.

Note

You need your current password here. That’s what proves it’s you, so no email or link is involved. If you’ve forgotten it, use the forgotten-password route instead.

Forgotten password Get a reset link emailed to you from the sign-in page.

What this doesn’t do

Changing your password doesn’t sign you out of HIVE on this device, and it doesn’t make HIVE forget devices you’ve already verified. It does retire any password links sitting in your inbox - if you’d asked for a reset link and then changed your password here instead, that old link stops working.

If you sign in with Single Sign-On

There’s no password to change. Your identity provider handles it, so change it there and it applies to HIVE automatically.