Newsletters

Newsletters let you write an internal update and send it by email to your team - composed in HIVE, delivered to the people on your employee list.

Who can do what

Composing, sending, and managing newsletters is an Editor capability (including admins who also edit). Managing the employee list you send to is an Admin task - see the Internal overview. Viewing the history is open to your team.

Compose and send

1. On the Internal dashboard, open Newsletter Builder and choose Compose. The Compose Newsletter editor opens.

2. Build the content from blocks: a text block (rich text), an image, an image beside text (image-left / image-right), a hero heading, and a divider. Drag blocks to reorder them, and set the branded header and footer (name, tagline, colours). Images you add are embedded and hosted as part of the newsletter - they’re not file attachments.

3. Add a Subject Line.

4. Pick your recipients from your employee list with Add employees to audience… - or use Select All Employees, or Clear Selection to start over.

5. Check it with View Preview (and Edit Message to go back), then either Save Draft or Send Newsletter.

You’ll see Newsletter Sent when it goes out, or Draft Saved when you save one for later.

Note

Save Draft still needs a Subject Line - without one, HIVE asks you to “Please enter a subject to save this as a draft.” Send Newsletter needs the whole thing ready: if something’s missing or no one is selected, you’ll see “Please fill all fields and select at least one employee before sending.”

Newsletter History

Everything you send or save is logged in Newsletter History (open it from the Newsletter Builder card). Each entry shows its subject, a status badge - published or draft - when it was sent, and how many people it went to. For any entry you can:

• View - open a preview of the newsletter.
• Share - re-send it to additional email addresses (choose from your employee list or type them in), without rebuilding it.
• Delete - remove the record from the history. This clears it from HIVE; it doesn’t unsend an email that already went out.

How newsletters are delivered

Newsletters are sent through HIVE’s own email service - there’s no email setup to do. Everyone on your recipient list receives the newsletter as an email, sent from HIVE.

Note

Optionally, an admin can send newsletters from your company’s own domain instead, set up under Settings → Email. That’s an optional admin step - by default, newsletters send through HIVE with nothing to configure.

Good to know

• There’s no limit on how many recipients a newsletter can go to - it can go to your whole employee list.
• Newsletters go to your employee list, which an admin manages in Settings → Employees. See the Internal overview for how that list works.