Connect LinkedIn

HIVE connects to your LinkedIn Company Pages so you can publish posts, keep up with comments, and see how your Pages are performing - alongside your other platforms. You can connect more than one.

Before you start: what you need

HIVE connects LinkedIn Company Pages (organisations), not personal profiles. To connect one, both of these must be true:

1. You have a LinkedIn Company Page. If you don’t, see Create a LinkedIn Page.
2. You’re a super admin of that Page (see LinkedIn Page admin roles). A content admin or analyst role isn’t enough: HIVE only lists the Pages your LinkedIn account is a super admin of. You’ll sign in with that account.

This is the most common reason a connection fails

If you sign in with a LinkedIn account that isn’t a super admin of any Company Page, the connection stops and you’ll see: “No LinkedIn company pages found. HIVE manages company pages only - please connect a LinkedIn account that has admin access to at least one company page.”

You also need to be a HIVE admin

Only HIVE admins can connect a platform. If you don’t see a + button on the LinkedIn card, you’re not an admin - ask one of your admins to connect it (you can find them in Settings → Team & Roles).

Connect LinkedIn, step by step

1. Open your profile menu (top-right) and choose Connect Platforms.

2. Find the LinkedIn card and select the + button in its corner.

3. A window opens on LinkedIn. Sign in and approve the access HIVE asks for.

4. Back in HIVE, the Select LinkedIn Pages window lists every Company Page you’re a super admin of, each with its logo where it has one, all of them ticked. It may say Loading your pages… for a moment first. Untick any you don’t want in HIVE, then choose Connect - the button counts the Pages, for example Connect 2 Pages.

Your Company Page now shows as connected on the Connect Platforms page.

What to expect during connection

• You sign in on LinkedIn. The sign-in screen and the screen listing HIVE’s access are LinkedIn’s own - HIVE never sees or stores your LinkedIn password.
• You approve what HIVE can do - publish posts, read and reply to comments, and see your Pages’ analytics.
• You choose your Pages in HIVE. After LinkedIn, HIVE shows the Company Pages you’re a super admin of so you can pick which to connect.
• Your existing posts come in. HIVE imports the posts already published on the Page, so they sit alongside what you publish through HIVE. Importing starts within about an hour of connecting, and older posts follow in later hourly checks. See Imported posts.

If it doesn’t work

Most problems are one of these

• No + button on the LinkedIn card - you’re signed in to HIVE as a non-admin. Ask an admin to connect it (see Settings → Team & Roles).
• “No LinkedIn company pages found” - the LinkedIn account you signed in with isn’t a super admin of any Company Page (it’s a personal profile only, or its role on the Page is content admin or analyst). Sign in with an account that’s a super admin of the Page, or get that role first (links above), then reconnect. Trying again with the same account won’t change the answer.
• “Could not read your company pages from LinkedIn” - LinkedIn didn’t answer HIVE’s request for your Pages, or answered with something HIVE couldn’t read. Your account isn’t the problem. Try again in a few minutes, and contact support if it keeps happening.
• “Could not reach LinkedIn” - LinkedIn didn’t respond while HIVE was finishing your sign-in. Try again in a few minutes.
• Your Page isn’t offered to pick - the LinkedIn account you signed in with isn’t a super admin of that Page. Sign in with an account that is, or ask a super admin of the Page to make you one or connect it themselves.

Disconnect or reconnect

• Disconnect: on the Connect Platforms page, select your connected Company Page, choose Disconnect Account, and confirm. It’s removed from HIVE and you can reconnect it later. (Admins only.)
• Reconnect or refresh: connect again with the + button, or use Re-authenticate Account on the connected Page to refresh its access.